Welcome to PET, POOL & HOME Online

We are thrilled to bring our stores to you online. We know you love our stores and we wanted to give you additional choices around your shopping experience with us. Now you can order in the comfort of your home and have us get your order ready for you to collect at your convenience or have it delivered to your door for a fee. Whether you choose to shop with us online or in-store, be assured that we will always be there for you in the flesh. That means you can always still contact us directly at your store for any advice you may need or questions you may have.

We are still working hard to ensure you have the best online experience possible and we will continually be adding new products and categories to further refine the website. Please share your thoughts with us on how we can improve by mailing us on the link at the bottom of the page.

  • Please make sure to read all our Terms and Conditions - especially on Deliveries and the costs, as all costs are not included in the check-out process, before you order. Also take note that during busier times of the year deliveries might take a bit longer to reach you than usual.
  • It is also very important to double check that you order from the correct store before you pay, so please browse in your chosen branch from the start of your transaction.
  • Please Note: Our normal in-store promotions do not apply to the online store. We are hoping to bring you some great online exclusive offers in the near future. So keep watching this space...

Why support us?

We are your store

Our online business is a direct extension of your local store. We want our loyal customers to enjoy the best of both worlds, whether it's an experience in the store, a quick pop-in to collect or delivery to your home. We are more than a call center and warehouse and will always be there for you providing you the advice you need. With the store as support you can always be assured that if you can't get what you want online, your store is there to help you out.

We support local

We support local. Through our procurement, our selection of service partners and the support through our loyalty program, we always aim to make the local communities a priority. Your support ensures that we give back to your and our communities.

Our online shop is a perfect example, where we have engaged with local people and small businesses to provide our delivery services. So by supporting us, you are supporting your local community and your neighbours.


Range and price

We always aim to source products at the best prices for you. Our team doesn't sleep until they are satisfied that they have done whatever they could to give you a wide range of products and choice at the best prices consistently. Pricing in our on-line store is identical to our physical store, so you are guaranteed of everyday retail pricing. While you may find a better price elsewhere on certain products from time to time, we promise you the consistency of low prices, consistently.